SHIPPING &
DELIVERY.
Effective date: 27 October 2026
Seller: NUTAN REFREGRATION
1. Introduction
NUTAN REFREGRATION supplies beverage and cooling machinery, including soda machines, bottling equipment, water-treatment systems, cooling equipment and packaging machinery.
This policy explains how machinery orders are prepared, dispatched and delivered.
2. Delivery Locations
Delivery availability depends on the customer's location, product dimensions, weight and suitable transport arrangements.
Domestic delivery: throughout India, subject to the serviceability of the delivery location.
International delivery: to supported destinations, subject to applicable export and import requirements. International delivery is not available to every country; please contact NUTAN REFREGRATION to confirm whether we can deliver to your destination.
Online checkout on this website accepts delivery addresses in India only. For international delivery, please request a quotation.
Customers should confirm delivery availability before completing an order where the website does not provide a confirmed delivery service.
3. Order Processing
After an order is confirmed, NUTAN REFREGRATION will review machinery availability and the applicable delivery requirements.
Order preparation or dispatch period: confirmed individually for each order and communicated before the order is confirmed.
Customized machinery or equipment requiring special procurement may have different preparation timelines, which will be communicated before order confirmation.
4. Estimated Delivery Time
Delivery timelines depend on the machinery, destination and transport arrangements.
Estimated delivery period: depends on the machinery, its availability, the current waiting period and the destination. The applicable estimate is communicated before the order is confirmed.
An applicable delivery date or delivery window will be communicated to the customer before confirmation of the purchase.
If a significant delay is anticipated, NUTAN REFREGRATION will notify the customer and explain the available options, including any remedy required by applicable law.
5. Shipping Charges
Transportation costs are calculated or quoted based on the machinery's size and weight, the destination and the shipping method.
Applicable charges will be disclosed before the order is finalized.
If shipping is included in the quoted product price, this will be stated in the quotation or order confirmation.
Additional charges will not be imposed after confirmation without the customer's agreement or another lawful basis.
For international orders, customs duties, import taxes, clearance responsibilities and the delivery terms will be agreed with the customer before the order is confirmed. Estimated delivery dates are communicated in the applicable quotation or order confirmation.
6. Transportation and Handling
Large machinery may require special transportation, unloading arrangements or handling equipment.
Where applicable, NUTAN REFREGRATION will inform customers of relevant delivery-site requirements.
Responsibility for unloading, placement and related handling charges will be confirmed before purchase.
7. Installation and Commissioning
Delivery does not automatically include installation, commissioning, training or technical setup.
If any of these services are included, their scope, charges and estimated schedule will be specified in the product documentation, quotation or order confirmation.
8. Delivery Confirmation
Customers should inspect the external condition of the delivered machinery and packaging when reasonably possible.
Visible damage, missing components or delivery discrepancies should be reported promptly to NUTAN REFREGRATION.
Where appropriate, customers may provide photographs and details of the problem.
Prompt reporting helps us investigate transport-related issues, but does not remove any statutory rights.
9. Delivery Delays
Delivery may be affected by transport disruptions, severe weather, access restrictions or other circumstances beyond normal operational control.
NUTAN REFREGRATION will communicate material delays and work with the customer toward an appropriate resolution.
Where goods are not delivered as agreed, the customer retains applicable rights under Indian law.
10. Delivery Support
For delivery information or assistance, contact:
NUTAN REFREGRATION
Email: [email protected]
Phone: +91 99091 71516
Business address: Plot No. 11, 12, 13, 24, 25, Ruvapari Estate, Near Super Ice Factory, Bhavnagar, Gujarat – 364001, India
Grievance Officer: Managing Director, NUTAN REFREGRATION
Grievance contact: [email protected]
Website: https://nutancooling.com/support
Please provide your order reference when contacting support.
11. Policy Updates
NUTAN REFREGRATION may update this policy to reflect changes in delivery services or business operations.
The delivery terms accepted for an existing order will remain applicable, subject to any agreed modifications and applicable law.